Welcome to Indoriseth, operated by M/s Namo Indori Namkeen. We aim to ensure a satisfying shopping experience for our customers. Please review our policy regarding cancellations, returns, and refunds:

1. Order Cancellations:

   - Cancellations are allowed only before the order has been processed.

   - The cut-off time for cancellations is 3 hours from the time of order placement.

   - No cancellations will be permitted once the order has been processed.

2. Refunds for Cancellations:

   - If an order is cancelled due to unforeseen circumstances, the payment amount will be refunded to the original payment mode.

3. Fraudulent Transactions:

   - Indoriseth reserves the right to cancel orders deemed fraudulent or violating our terms of website use.

   - Such accounts or customers may be barred from future purchases on our website.

4. Returns Due to Damage or Quality Issues:

   - If you receive damaged or poor quality products, please inform us within 2 days of delivery.

   - Provide product information and images for verification purposes.

   - Upon verification by our team, we will initiate a refund process.

   - Refunds will be processed after deducting fixed shipment charges, if applicable.

   - No returns are allowed apart from the Damage or Quality Issues.

5. Refund Process:

   - The refund amount will be credited within 5-7 working days to the original payment mode used for the purchase.

Note: This policy is applicable to all purchases made on our website. For any queries or assistance, please contact our customer support team.

We appreciate your understanding and cooperation regarding our return and refund policy. Happy shopping with Indoriseth!